Business Development Manager Job Description

Job Title: Business Development Manager

Department: Sales and Estimating

Reports to: President

FLSA Status: Salary, Exempt

Location: In Person

Responsibilities

• Formulate and coordinate business development, prospecting, marketing, and sales activities (“bus. dev. activities”) to promote products and services, working with contractors, owners, developers, architects, designers, and other construction industry stakeholders.
• Assist in developing a clear position / value proposition for Giffin by working with executive leadership, senior staff, internal and external stakeholders, and other entities as needed.
• Work closely with Estimating Manager and estimating team in the management of customer & bid requests, estimate development, samples & mockups, value engineering, and any other method to help ensure an award.
• Actively pursue and attend to customers during the bidding and estimating process and up until project award or decline. Obtain customer, owner, project, and competitor information.
• Develop a landscape / map of all current opportunities and assist estimating to decide in which opportunities to pursue
• Identify prospective geographic markets and new customers in current markets by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Coordinate and participate in promotional activities or trade shows, working with contractors, developers, architects, designers, and other subcontractors, to market company capabilities.
• Collaborate with other subcontractors to exchange information, such as selling strategies, leads, and other marketing information.
• Identify, qualify, and develop relationships with other subcontractors to support our growth through buyouts. This could include woodworking companies, metals, stone, glass, etc.
• Identify, qualify, and develop relationships with MBE / WBE / UBE / DEI enterprises to support our growth and meet customer requirements
• Identify, develop, or evaluate sales and marketing strategy, based on knowledge of establishment objectives, market characteristics, and pricing factors.
• Maintain all business development and sales activity in Company’s CRM software, INNERGY,  including customer demographics, preferences, key contacts, etc.
• Plan and develop new Company procedures processes for business development and sales management, and research new potential technologies and methods.
• Measure and coordinate customer service satisfaction strategies utilizing market research, direct surveys, and other methods. Align company operations with market requirements.
• Coordinate / manage all marketing activities including, but not limited to, company website, social media accounts, marketing literature, project photographs, press releases, newsletter, and other marketing material.
• Develop and maintain sales data/measurements to measure the effectiveness of all bus. dev. activities and prepare management reports on results.
• Gather competitor data & analyze their prices, sales, capabilities, method of sales & marketing.
• Monitor industry statistics and follow trends in industry and trade literature.
• And other duties / responsibilities as assigned based on the needs of the company